Barlow Fitwell Privacy Policy
Effective Date: 01/07/2026
At Barlow Fitwell, we respect your privacy and are committed to protecting your personal and health information.
What information we collect
We may collect information including:
Your name, date of birth and contact details
Emergency contact details
Health information relevant to your treatment
Treatment goals and appointment history
Payment and billing information
Any other information you choose to provide during your care
Why we collect your information
We collect your information so we can:
Provide safe and personalised treatment
Manage appointments and communicate with you
Maintain accurate clinical records
Match you with an appropriate practitioner where required
Meet our legal and professional obligations
How your information is stored
Your information is stored securely using trusted practice management systems and is only accessible by authorised Barlow Fitwell practitioners and administrative staff who require access to provide or manage your care.
We take reasonable steps to protect your information from unauthorised access, misuse, loss or disclosure.
When we may share your information
We will not share your personal or health information without your consent unless:
it is required or authorised by law;
it is necessary to prevent a serious threat to health or safety; or
another lawful exception applies.
Accessing your information
You may request access to your personal information or ask us to correct inaccurate information by contacting us.
Contact us
If you have any questions about this Privacy Policy or how your information is managed, please contact:
Barlow Fitwell
92 Auburn Road
Hawthorn VIC 3122
Email: admin@barlowfitwell.com.au
Phone: (03) 8851 9915